Question 1

Can 'tutors' be changed to 'facilitators'? I ask this because we don't really teach people- we facilitate and support their growth through the professional skill set that we have. The word 'teaching' feels more didactic to me, whereas 'facilitating' feels more interactive and by choice'.

Accepted Answer

Thank you for this thoughtful suggestion. I like how you are thinking of ways to make IP a more welcoming place, and I agree that ‘facilitators’ is a more accurate word for what most tutors are doing at the moment. However 'Online Tutors’ is the name for this wing of Inspiration Paradise, and is meant to be a nice, general umbrella-term that will encompass meditation facilitators, fitness coaches, and even drawing tutors to help people engage in creativity.  It is also quicker and easier for everyone to say.

On the ‘View Tutors’ page, each tutor has a specific title, like ‘Wellbeing Specialist’. This is where your title will be. So at the present time, the word ‘tutors’ will not be changed to ‘facilitators’ as it would take lots of time, and the goal of conveying that you facilitate and support clients’ growth can be achieved through the title, written introduction, and video introduction of your tutor profile, as well as 
via the descriptions of your sessions.

It's great that you are thinking of new ways to make IP more interactive and friendly, so thank you for sharing this idea.

Suggestions can also be discussed during the weekly team meetings on Tuesdays from 5-6pm BST, which can be joined via the 'Events' tab in the Online Tutor's group here on the website site and app.

Download the app for Apple

Download the app for Android

Question 2

Right to suspend or cancel user account

Accepted Answer

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

Question 3

Ownership of intellectual property, copyrights and logos

Accepted Answer

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of David Reynolds. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

You recognise and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

Question 4

Retention of right to change offering

Accepted Answer

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Question 5

Return and refund policy

Accepted Answer

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. Refunds are not given for online tutoring, pricing plans,  music, digital art, or ebooks.

Question 6

Key commercial Terms offered to customers

Accepted Answer

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

Question 7

Who can use our website and the requirements to create an account

Accepted Answer

In order to use our website and/or receive our services, you must be at least 13 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Question 8

Website owner, the offering, and binding of Terms

Accepted Answer

This website is owned and operated by David Reynolds. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the ability to interact with other users through our forum, private-messaging capability, and groups. This website offers visitors the ability to purchase digital products including digital art, music, ebooks, as well as online services including online tutoring and online events programs. This website offers visitors the ability to purchase physical products such as clothing, home & lifestyle items. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.